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Gift Basket FAQ

Web Site Help (Click on each question)

 
  1. What are the basic items to include on my Web site?
     
  2. Why should I have a Web site if I only sell gift baskets locally?
     
  3. Should baskets on my Web site be shown with or without cellophane wrapping?
     
  4. Is it okay to copy photographs from someone else's Web site to use on my own?
     
  5. How can I keep other people from using my pictures on their site?
     
  6. Why do my pictures look fuzzy rather than clear?
     
  7. How can I get corporate buyers to visit my site?
     
  8. Do contests really work to keep people visiting and buying online?
     
  9. Where can I find a low-cost, secure online shopping cart?
     
  10. Do most designers make their own site or have someone do it for them?
     

Visit to the FAQ Index page for a full list of all of the frequently-asked questions pages.

Also visit the Success Articles section.


What are the basic items to include on my Web site?

Basic information that everyone, including gift basket designers, consider adding on their sites are welcome page, gift basket photos and accompanying text for everyday and special occasion designs, order form, general information about your company, privacy details (whether or not you will sell the client’s information), and business name, address, and contact telephone number.

You'll find more details at Web Sites for Retailers.

If you are new to business, do not offer this information on your site, as clients will determine whether or not to buy from you based on your design expertise, not length of time in business.

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Why should I have a Web site if I only sell gift baskets locally?

 

Maintaining a Web presence is critical to small and large businesses.

Even local buyers want to see your designs in an online setting, and they also want the option of ordering online.

Also, this is the best way for you to showcase your new and top-selling designs without creating a catalog each time it must be updated.

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Should baskets on my Web site be shown with or without cellophane wrapping?

It is best to photograph your gift basket designs without cellophane wrapping. This is true whether the photos will be seen on the Web or if the designs will be shown in an album or PowerPoint presentation.

Clients and prospects want to see the basket’s features and cannot do so through a cellophane covering.

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Is it okay to copy photographs from someone else's Web site to use on my own?

Copyright laws do not allow you to copy another Web site’s photographs for use on your site unless you receive written permission to do so. Taking another person’s gift basket pictures are a big problem in this industry and one that will not go away quickly.

The best way for you to promote your business is to have your own baskets photographed to give customers a true image of what they will receive when buying from you.

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How can I keep other people from using my pictures on their site?

Unfortunately, anyone who wants to use your photographs on their site can and will take the pictures. No operating system is foolproof in keeping your pictures from harm’s way.

If you own a PC, there is a way to right-click disable your photos, which means that anyone else that has a PC will not be able to easily grab the photo, but right-click disable does not work on MAC computers.

 

If you find that someone else has taken your photographs, you can send the offending person an Email insisting that he remove the photos within 24 hours. If this is not done, the person can be reported to their ISP for copyright violations. Some designers have their attorneys send cease and desist Emails or letters.

Most of all, don’t let this problem ruin your day and keep you from running your business. Send notice to the offending party, and continue doing good business as usual.

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Why do my pictures look fuzzy rather than clear?

“Fuzzy” or unclear pictures are usually a result of either a camera that is low in megapixels or the non-use of a tripod. When photographing your designs, consider using a tripod with your film or digital cameras, which may be small enough to fit onto a tabletop or tall enough to stand on its own.

Higher megapixel cameras provide the sharpest pictures possible, and it’s also easier to transfer these pictures onto your Web site or print marketing materials. If you cannot afford to purchase a camera, a mall-based portrait studio mail be able to assist you.

Their prices are low, and most provide pedestals, faux stairs, and other props that put your designs in the best light.

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How can I get corporate buyers to visit my site?

Make sure your site includes a page or section of gifts and baskets that corporate buyers prefer for staff birthdays, appreciation, new hires, customers, visitors, and special occasions.

Marketing materials that include your Web site address are a must to send to corporate buyers, such as human resource managers and sales and marketing professionals.

Also consider adding meta tags to your Web site to help index your site in search engine to make it easier for corporations to find you.

If you’re not familiar with meta tags, you’ll find more details through Web sources, in the library, or through your Webmaster if someone other than you updates your sites.

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Do contests really work to keep people visiting and buying online?

Contests work only when you bring and keep the excitement level high.

If running a monthly contest, clients and prospects must be sent a monthly reminder by mail or Email encouraging them to enter. The prize doesn’t have to be expensive, and the contest page will also keep participants aware of your basket choices and other gift-giving occasions now and in the future.

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Where can I find a low-cost, secure online shopping cart?

Your Web site host is one of the first companies you’ll check for shopping cart costs. It is also recommended that you ask other gift basket designers for options.

Another choice is to review several gift basket sites to see which companies host their online store. Consider all pros and cons outside of price, including how many baskets you can list online and the ease of setup.

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Do most designers make their own site or have someone do it for them?

The answer to this question is difficult to gauge, as creating a Web site depends on a person’s expertise.

Some designers make their own site because of budget constraints or the desire to control the content. Others have access to individuals who will help them create and update a site. Still, there are others who have more money than time and leave Web site creation to experts.

Whichever method you choose may depend on the same or other factors, but the bottom line is that creating a Web site is mandatory if you are to succeed with your enterprise.

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Visit to the FAQ Index page for a full list of all of the frequently-asked questions pages.


Copyright 1998-2005 Shirley George Frazier. Click here for reprint permission.
Some text is adapted from How to Start a Home-Based Gift Basket Business.
 


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